Refund Policy
Thank you for making a purchase with 3D BTO Models.
Please review our refund and
replacement policy below.
By making a purchase on our website, you agree to the following terms.
Our products are delivered in .skp format via our website through downloadable links available after login.
1 Products Purchased but Not Downloaded
No refunds available
Refunds cannot be processed for undownloaded products
One-time exchange available
Can be exchanged for another product if selected wrongly (once only)
2 Products Purchased and Downloaded
No refunds available
Downloaded products cannot be refunded
No exchanges available
Downloaded products cannot be exchanged
Replacement for defective files
If there's a problem with the file you received because of our fault, we'll
provide a replacement.
for assistance.
We reserve the right to modify this Refund and Replacement Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. Your continued use of the website and purchase of products after any modifications indicate your acceptance of the revised policy.
If you have any questions about our refund policy or need assistance with your purchase, we're here to help.